Modeling computer-supported reflective learning: combining a high-level timeline view with reflection cycles and tool use

To help conceptualize technology enhanced reflective learning in the workplace and guide the development of reflection tools, the Computer Supported Reflective Learning (CSRL) model has been developed in the MIRROR FP7 EU project. This paper presents the CSRL model in its version 1.2.1, which compared to previous versions has a stronger focus on the triggering of reflection, on changes to work resulting from reflection, and on how reflective learning processes involves transitions between levels in the organization. As part of addressing these concerns, the model now includes a separate timeline view explicitly showing levels in the organization. The paper describes how the CSRL model was evaluated in April-May 2013. Main findings from the evaluation are outlined, and implications for further refinement of the model and associated guidelines for its use are discussed.